Privacy Policy

Introduction

Welcome to ConnectWave ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website connectwave-uae.com (the "Site").

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect several types of information for various purposes to provide and improve our service to you:

Personal Information

When using our Site, you may provide us with certain personally identifiable information that can be used to contact or identify you, including:

• Name
• Email address
• Phone number
• Location (city or region)
• Any other information you voluntarily provide through contact forms

Usage Data

We automatically collect information when you access the Site, including:

• IP address
• Browser type and version
• Pages visited on our Site
• Time and date of your visit
• Time spent on those pages
• Other diagnostic data

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our Site
• Improve, personalize, and expand our Site
• Understand and analyze how you use our Site
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

How We Share Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with service providers to monitor and analyze the use of our Site, to contact you.
• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy.
• With Business Partners: We may share your information with our business partners to offer you certain products, services or promotions.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

Data Security

We value your trust in providing us your personal information, and we strive to use commercially acceptable means to protect it. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• Access: You have the right to request copies of your personal data.
• Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the information below.

Third-Party Services

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We use Formspree.io to process contact form submissions securely. When you fill out and submit a form on our website, the information you provide (such as your name, email address, and message) is transmitted to Formspree's servers for delivery to our email inbox. Formspree acts as a data processor and does not use your information for any other purpose. You can learn more about their practices by visiting Formspree’s Privacy Policy.

Children's Privacy

Our Site does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Site prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: